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Automation Operations Platform for an Automobile Company

A leading company in China's automotive industry, founded in 1984, it is one of the first joint venture automotive companies in China. It has several production bases, with its headquarters in Shanghai. For many consecutive years, it has maintained a leading position in terms of sales volume in the domestic passenger car market, and is at the forefront of the industry in terms of technological innovation, product quality and customer service.
 
Project Background
The infrastructure team is responsible for the installation and deployment, security protection, and system patch management of thousands of hosts and the middleware and database systems they support. Daily operations and maintenance challenges include:
  • Low operation and maintenance efficiency: Daily operations and maintenance are complex and cumbersome, and manual operations are prone to risk.
  • Insufficient automation: Automation scripts are scattered across different domains and lack a unified management and sharing mechanism.
  • Difficult resource management: Configuration information about infrastructure resources is incomplete, affecting the efficiency of automated operations and maintenance.
  • Change management risk: System changes and updates to resource configuration data are not synchronized, making it difficult to ensure data consistency.
  • Pressure on security: Host system security patch management relies on manual operations, creating the risk of security vulnerabilities.
Project Solution
  • Build a unified automated operation and maintenance platform: Establish a unified automated operation and maintenance work platform under the infrastructure team to achieve organizational-level sharing.
  • Establish a unified management mechanism: Provide a unified identity authentication and authorization mechanism, unified automated scenario management, and unified resource configuration management.
  • Automation script migration: Migrate the original automation scripts from engineers in different specialties to the unified automated operation and maintenance work platform.
  • Extend automated scenarios: Combine the customer's organization and processes to design and extend new automated operating scenarios, including
    • Automatic host System Deployment
    • Manage host startup and shutdown
    • Host security patch management
    • Automated host system inspection, etc.
  • Resource Configuration Management: Based on the ICE Intelligence Configuration Engine, by automatically discovering the configuration of various infrastructure resources and the data of resource maps, it provides high-precision and high-quality data support for various automated operations and maintenance scenarios.
  • Closed-loop data management: Open up the closed loop of data from automated operations to the resource configuration database, and achieve consistent management of changes and CMDB data.